St John celebrates the success of its integrated model in Annual Report
St John Ambulance WA’s 2014/15 Annual Report again shows the strength of its integrated service model.
St John Ambulance Chief Executive Officer Tony Ahern said the report, released today, outlined the ways in which the various parts of the St John service: first aid training; ambulance services; country regions; metropolitan area; volunteers and career staff, in combination deliver greater outcomes for West Australian communities.
St John, which runs the state’s ambulance service and is the leading provider of first aid training in Western Australia, has recorded another successful year achieving ambulance response time targets and training more than 245,000 West Australians.
“St John continues to deliver a world class ambulance service for West Australians,” Mr Ahern said.
“The way our service is interconnected plays a large part in that. First aid is crucial in this and explains why we put such a huge effort into training and in 2014/15 we trained more than 9 per cent of the population."
“The more people we train in first aid to help at an incident the better the patient outcomes once our ambulance arrives.”
“We also draw a lot of strength from our employees and our 4,852 volunteers to provide ambulance service and first aid training across our vast state.
”There were 272,885 ambulance cases in WA in the year ending June 30, up from 255,274 in 2013/14 with ambulance response times still meeting time targets.
“Our response times tracked mostly on par with the previous year in the metropolitan area and many of our country career centres had improved response times,” he said.
The State Operations Centre, which handles all triple zero ambulance calls (000), received 513,112 calls in 2014/15, up from 496,328 in 2013/14.Our Patient Transfer Service, which provides all non-urgent medical transport, grew from strength to strength, regularly achieving its 85 per cent target to arrive within 15 minutes of the booking time and complete the transport on time.
St John ended the financial year with a surplus of $21.5 million, up from $18.6 million in 2013/14.
“That surplus will be reinvested in our charitable activities, such as our First Aid Focus program in schools, our capital works program, investment in fleet and equipment and our volunteer model all of which will continue to enhance the services provided to the community,” Mr Ahern said.
Major capital works programs completed in 2013/14 included construction of new ambulance depots in Shenton Park and East Bunbury.
• Our Event Health Services division maintained its status as the premier event health provider, covering almost 3,000 events on 2014/15.
• We provided free first aid training for more than 120,000 school students through the First Aid Focus program.
• We increased Community First Responder (automated external defibrillators) locations by nearly 30 per cent from 751 to 970.
• St John paramedics assigned to the rescue helicopter completed 484 missions in 2014/15.
The Annual Report can be viewed here
Dennis Bertoldo, Media and PR manager Ph: 9334 1237 Mob: 0410 341 329
Blake Wilshaw, Media and PR officer Ph: 9334 6717 Mob: 0403 877 426