St John Ambulance WA has busiest day ever
St John Ambulance Western Australia responded to a record number of emergency ambulance jobs on Monday, August 25.
Paramedics and ambulance officers responded to 688 dispatches in the metropolitan area and 160 in country WA.
St John General Manager Metropolitan Ambulance Service, James Sherriff, said a late start to the flu season and a large number of emergency jobs had contributed to the unprecedented demand for ambulances.
“St John is well equipped to respond to high demand, adding supplementary ambulances and crews on standby at strategic locations and at peak times,” he said.
“The triple zero call centre has ongoing liaison with hospital emergency departments to plan and best determine where patients should be sent, rather than relying solely on location.
“The cooperation between the triple zero call centre, crews on road and hospitals to ensure the best possible outcome for the patients of Western Australia is commendable.”
St John has a target of reaching 90 per cent of high priority unscheduled events where patient’s life is at risk within 15 minutes of receiving an emergency call.
St John has continually improved its response time in the past four years, with 93.2 per cent of priority one (life threatening) calls in 2013/14 arriving within 15 minutes.
Further improvement on patient outcomes can be made by fellow Western Australians learning and applying first aid to people in need, then calling St John on triple zero (000) and providing the patient’s exact location, as early as possible.
Not only was yesterday a record breaking day with regards to number of cases attended, recently St John had a record setting day for the Patient Transfer Service, with 155 non-emergency hospital transfers on August 19.