New Patient Transfer Service for Geraldton
Geraldton is home to the first St John Ambulance Patient Transfer Service in Western Australia’s north.
Five casual patient transport officers have been deployed in the first contingent to provide non-emergency hospital to hospital patient transfers within the State’s Mid West.
St John Mid West Regional Manager Michael Jack said the team will expand to 12 by mid-February.
“Our new Patient Transfer Service will be based in Geraldton and will initially provide back-up support to volunteer ambulance officers in surrounding towns to transport patients between hospitals,” Mr Jack said.
“They will travel as far north as Kalbarri, east to Yalgoo and Morawa and south to Perth.”
“The team will operate on a casual basis, only deploying when the volunteer ambulance crews from surrounding towns are unable to conduct the transfer from their local hospital to Geraldton.”
The Geraldton Patient Transfer Service has already conducted three hospital transfers from Northampton, Three Springs and within Geraldton during its first week.
All St John patient transport officers complete specialised training and are able to provide medical attention for patients, if the need arises; while being equipped with the customer service skills required to ensure patients are transported safely, with dignity and privacy.
St John Ambulance Service Director Iain Langridge said Geraldton is the third regional Patient Transfer Service team, with units already established in Bunbury and Katanning.
“This new team in Geraldton is our first north of Perth and is part of a broader State-wide rollout,” Mr Langridge said.
“Another new Patient Transfer Service is set to come on line in Albany next month, and additional officers will also be deployed in Bunbury.”
“It’s a service that has been available to the metropolitan area for 20 years, and this boost in the regions is timely.”
Up to 40 per cent of all ambulance cases are non-emergency, a substantial amount being patient transfers.
To find out more about the St John Patient Transfer Service, visit www.stjohnambulance.com.au.
Media Contact: Dennis Bertoldo Ph: (08) 9334 1237 Mob: 0410 341 329